Founder of Goalster
I had the pleasure of working with Amber Rosol during my time as Director of Retail at Verizon, where she supported over 100 of my team members. Amber is a high-energy, highly effective trainer and communicator who genuinely cares about the long-term success of every employee she works with.
Her ability to engage, motivate, and develop talent is exceptional, and she embodies Verizon's strong culture of integrity and excellence. Thanks to her efforts, my team was not only well-trained but also inspired to perform at their best. Amber's commitment to fostering growth and delivering impactful training makes her an asset to any organization.
I wholeheartedly endorse Amber for any role where leadership, communication, and a passion for people are key.
I had the pleasure of working with Amber when she was an Instructional Designer in my organization.
She stood out among her peers due to her incredible work ethic, her willingness to try new things, and her ability to give thoughtful, constructive feedback that improved the people and processes around her.
While I have many positive memories of our time working together, none stand out more than her outstanding contributions as Verizon pivoted 7K retail team members to home based customer service roles during Covid. She was an instrumental thought partner as we consider how the task might be accomplished. The reskilling of these team members saved 7K jobs, and ensured VZ customers received continued support during an unprecedented time.
Amber was realistic while seeking positive outcomes. She took program feedback and made countless iterations quickly so our employees and our customers were receiving the great care they were accustomed to.
I would hire her again in a heartbeat and can confidently recommend her to others. Any team would be lucky to have her.
I had the pleasure of working with Amber both as part of our content team and as a key partner in creating learning reinforcement materials. From day one, she brought a creative mindset, was highly receptive to feedback, and consistently delivered high-quality work that stood out. Her ability to translate complex ideas into engaging, easy-to-digest materials made a real impact—not just for us internally but for the frontline teams who needed to absorb and apply the information.
As a direct report, Amber was great to work with—she followed direction well, was eager to learn, and was always a student of the business. She took ownership of her work, approached challenges with curiosity, and always looked for ways to improve. If you’re looking for someone who blends creativity, adaptability, and execution, Amber is a fantastic choice!
I had the pleasure of working alongside Amber when we supported the same territory, and I can confidently say she is one of the most dedicated and effective Senior Trainers I have worked with.
Her ability to engage, educate, and inspire teams made a significant impact on both the employees she trained and the overall success of our region.
Amber has a unique talent for breaking down complex concepts into digestible, actionable insights, ensuring that trainees not only understand but can apply their learnings effectively.
She is highly collaborative, always willing to share best practices, and quick to adapt her approach to meet the diverse needs of her audience.
Amber will be an amazing asset to any team she joins.
I had the pleasure of working with Amber in the Customer Service Training Department at Verizon Wireless. Amber joined our team in 2010, bringing with her many years of call center experience, including customer service, technical support, and management experience.
Amber leveraged her wealth of knowledge to effectively train new hires, seasoned employees, and our leadership team. From the beginning, Amber's positive attitude and eagerness to learn were evident. Her creativity particularly stood out, both in the classroom and in virtual training sessions. Amber’s innovative approach to training continued to shine when she transitioned into the Instructional Design space.
Beyond her professional qualifications, Amber has a huge heart. Though it may not be visible on her resume, she dedicates her personal time each year to volunteering for causes she holds dear. This commitment to giving back underscores her character and adds to her value as an employee.
I can confidently say that Amber would be a tremendous asset to any learning team. Her skills, enthusiasm, and genuine care for others make her an exceptional candidate.
Amber is a fantastic partner! We have worked on countless projects together from new and complex to learning reinforcement. Regardless of the topic, she always took time to understand the business goal and how it connected to changing priorities. Creating simplified, audience based content that was her magic and she was fearless and imaginative in finding new ways to engage our Frontline sales and operations teams.